711jili Privacy Policy

When you register or use 711jili, we collect personal information that is necessary to operate your account and deliver a secure, localised gaming experience. This includes your full name, date of birth, email address, mobile number, and your chosen username. During the identity verification process, we may also ask for a government-issued ID such as a Philippine passport, driver's licence, or SSS card to confirm your eligibility and comply with applicable regulations. We automatically collect certain technical data when you visit our platform, including your IP address, browser type, device model, and session activity logs — this data helps us detect fraud, prevent unauthorised access, and improve overall platform performance. Financial information such as GCash or Maya account details linked to deposits and withdrawals is handled through encrypted channels and is never stored on our servers in plain form. We do not collect sensitive personal information beyond what is strictly necessary for identity verification and fraud prevention. All data collected is processed in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines.

The personal data you provide to 711jili is used solely for legitimate purposes directly related to your use of the platform. We use your information to create and maintain your player account, process deposits and withdrawals in Philippine pesos, verify your age and identity, and deliver customer support when you need assistance. Your contact details allow us to send you important account notices, security alerts, and, where you have opted in, updates about relevant promotions available on the Latest Promotions page. Transaction and session data is analysed internally to detect unusual patterns that may indicate fraud, money laundering, or breach of our Terms and Conditions. We use aggregated, anonymised data to understand how players interact with the platform so we can make it better — this data cannot identify you personally. We will never sell, rent, or trade your personal information to any third-party advertiser or data broker under any circumstances.

711jili does not share your personal data with third parties except in specific, limited circumstances that are necessary to operate the platform lawfully and securely. We work with trusted payment processors and identity verification partners who are contractually obligated to handle your data in compliance with the Data Privacy Act of 2012 and to use it only for the purpose for which it was shared. In cases where Philippine law, a court order, or a regulatory authority such as PAGCOR requires us to disclose information, we are legally obligated to comply — and we will do so only to the extent required. If 711jili undergoes a business merger, acquisition, or restructuring, your data may be transferred to a successor entity, but only under the same privacy protections described in this policy and with prior notice to affected users. We do not share your data with social media platforms, advertising networks, or analytics companies that would use it for profiling or targeted advertising. Any third-party service providers we engage are assessed for data security compliance before being granted access to any personal information, and access is restricted strictly to what they need to perform their function.

We take the security of your personal information seriously and have implemented industry-standard technical and organisational measures to protect it against unauthorised access, loss, or misuse. All data transmitted between your device and the 711jili platform is encrypted using TLS (Transport Layer Security), and sensitive account credentials are stored using strong, one-way hashing algorithms that prevent plain-text exposure. Our internal systems are protected by access controls, meaning only authorised staff with a legitimate operational need can access your personal information. We retain your data for as long as your account remains active and for a minimum of five years after account closure, as required by Philippine anti-money laundering regulations and gaming compliance obligations. If you request deletion of your account and there are no outstanding legal or regulatory obligations requiring retention, we will securely delete your personal data within 30 days of the request being processed. You are also responsible for keeping your login credentials secure; please use a strong, unique password and enable any additional security features available in your account settings. If you suspect your account has been compromised, contact our support team immediately through the live chat available inside the platform.

As a data subject under the Data Privacy Act of 2012, you have specific rights regarding your personal information held by 711jili, and we are committed to honouring these rights in a timely and transparent manner. You have the right to access a copy of the personal data we hold about you, the right to correct inaccurate or outdated information, and the right to request deletion of your data where no legal obligation prevents us from doing so. You may also object to the processing of your data for specific purposes, such as receiving promotional communications, and withdraw any previously given consent at any time without affecting the lawfulness of processing that occurred before the withdrawal. To exercise any of these rights, please contact our support team through the live chat inside the platform or send a written request to our data protection team at the email address displayed in the footer of this page. We will acknowledge your request within five business days and aim to resolve it fully within thirty calendar days, unless the complexity of the request requires additional time, in which case we will inform you promptly. If you believe your rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For questions about how your data is used day-to-day, our FAQ page contains answers to common privacy-related queries.